Protecting Your Privacy
At Marriage Counselling Therapy (referred to as “we,” “us,” or “our”), your privacy and the security of your personal information are our top priorities. Whether we manage your data directly or on behalf of third parties, this Privacy Policy explains how we collect, handle, and process your personal data. It also outlines why we do so, ensuring transparency and protecting your rights concerning your information. Our goal is to provide you with a safe and secure online experience while respecting your privacy at every step.
We understand the importance of data privacy, and this policy is designed to help you understand what types of information we collect, how it’s used, and how you can manage your privacy preferences. If you have any questions or need more clarity, please don’t hesitate to reach out to us.
Applicability of This Privacy Policy
This Privacy Policy applies exclusively to online activities and governs the personal information of visitors engaging with our website. It covers all data collected and shared through digital channels by Marriage Counselling Therapy and does not extend to information gathered offline or through other means.
Consent
By accessing and using our website, you agree to the terms set out in this Privacy Policy.
Key Information About Data Processing
1. Scope of This Privacy Policy
This Privacy Policy covers the use of our website, email newsletters, marketing efforts, and customer support services. It does not include data processing by third-party websites, over which we have no control.
2. Data Controller
Marriage Counselling Therapy serves as the data controller responsible for managing and processing your personal data unless otherwise noted.
3. Contact Information
For any questions or concerns regarding data privacy, please contact us through the Contact Page on our website.
How We Process Your Personal Data
We process personal data for various legitimate purposes, such as enhancing user experience, providing services, and ensuring security.
1. Data Processing During Website Visits
When you visit our website, certain data is collected to ensure site security and optimal functionality, including:
- Security and IT Protection: Information such as your IP address, browser type, and operating system is gathered and stored in server logs to maintain security (Legal basis: Art. 6(1)(f) GDPR).
- Content Localization: Preferences like language settings are used to deliver localized content tailored to your needs (Legal basis: Art. 6(1)(f) GDPR).
2. Website Analytics
We use analytics tools, such as Google Analytics, to collect information about how visitors interact with our site. This helps us improve our website and target advertising efforts more effectively. You can opt out of Google Analytics by adjusting your browser settings or visiting their opt-out page.
3. Retargeting and Display Advertising
We may use cookies and retargeting tools like Google Ads and Facebook Ads to show personalized ads on other websites. You can manage your preferences and opt out through the respective privacy settings on these platforms.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention periods vary depending on the type of data and applicable legal obligations.
Sharing of Personal Data
We may share your personal data with:
- Internal Departments: Our team at Marriage Counselling Therapy to ensure seamless service delivery.
- Service Providers: Third-party vendors, such as IT service providers, who assist in the operation of our website.
- Legal Authorities: In cases where we are legally required to comply with regulations or legal proceedings.
Your Rights
You have several rights regarding your personal data, including:
- Access: You can request a copy of your data.
- Correction: If any information is inaccurate, you can ask for it to be corrected.
- Deletion: Under certain circumstances, you can request the deletion of your data.
- Restriction: You may limit how your data is processed.
- Data Portability: You can ask for your data to be transferred to another data controller.
- Object to Processing: You have the right to object to data processing based on legitimate interests or to withdraw consent at any time.
To exercise these rights, please reach out to us via our Contact Page.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy as necessary. Any changes will be posted on our website, and significant updates will be communicated directly to you. Your continued use of the website after changes are posted signifies your acceptance of the updated terms.
How We Use Your Data
We collect and use your personal data for the following purposes:
- Improving Website Functionality: Enhancing your experience and optimizing the website.
- Providing Customer Support: Responding to inquiries and delivering our services.
- Marketing and Communication: Sending promotional offers and information about our services, if you have opted in.
- Security: Protecting against website misuse and fraudulent activity.
Data We Collect
The types of data we collect include:
- Personal Information: Contact details such as your name and email, provided when interacting with our site.
- Log Files and Cookies: Data gathered to track user behavior and improve website performance.
For more information on how we use cookies, please refer to our [Cookie Policy].
New Addition: Children’s Privacy
We take extra precautions when handling personal information from minors. We do not knowingly collect or process any personal data from children under the age of 16 without verifiable parental consent. If we learn that we have inadvertently gathered such data, we will take immediate steps to delete it from our records.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us through our Contact Page. We are committed to protecting your privacy and ensuring you have control over your personal data.